Welcome to FrogPOS, an all-in-one point-of-sale (POS) platform for Filipino small businesses, operated by Frogrest Co. These Terms of Service ("Terms") govern your access to and use of the FrogPOS website, mobile and web applications, offline mode, and related services (collectively, the "Service"). Please read them carefully.
1. Acceptance of These Terms
By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy. If you use the Service on behalf of a business or organization, you represent that you are authorized to bind that entity to these Terms. If you do not agree, please do not use the Service.
2. Eligibility & Accounts
- You must be at least 18 years old, or the legal age in your jurisdiction, to use the Service.
- You must provide a valid, working email address when you sign up. Accounts created with temporary ("temp mail") or disposable email addresses may be rejected or suspended.
- You are responsible for safeguarding your account credentials, including any PINs you set for staff. You are accountable for activity performed under your account.
- You must keep your account and business information accurate and current.
3. Plans, Pricing & the Free Trial
FrogPOS is a paid service with no free tier. Plans are licensed with a one-time payment plus a monthly maintenance & updates fee: the Standard license is ₱9,999 one-time (discounted annual license ₱7,999) and the Professional license is ₱19,490 one-time (discounted annual license ₱17,490), each plus ₱1,999/month maintenance & updates; Enterprise uses custom pricing, as posted on our website. New accounts receive a limited-time 7-day free trial; when the trial ends, paid features lock until a plan is purchased. Prices are stated in Philippine Pesos and may be subject to applicable taxes (including VAT). We may introduce, change, or discontinue plans at any time with reasonable notice.
4. Payment & Billing
The one-time license fee is paid once when you subscribe; the monthly maintenance & updates fee is billed in advance each month and keeps your license active. If your maintenance payment fails or lapses, we may suspend access to paid features until the balance is settled. Unless otherwise required by law, fees are non-refundable, including for partially used billing periods. We may update prices by giving you notice at least 30 days before the next billing period.
5. Acceptable Use
You agree not to misuse the Service. Without limiting the foregoing, you may not:
- Use the Service for any unlawful purpose or in violation of Philippine law.
- Resell, sublicense, or commercially exploit the Service (or its access) without our written consent.
- Reverse engineer, decompile, or attempt to extract the source code of the Service.
- Tamper with prices, discounts, orders, add-on charges, or other transaction data.
- Attempt to bypass rate limits, authentication, or other security measures.
- Use our email features to send unsolicited, harassing, or misleading messages.
- Interfere with, disrupt, or overload the Service or its underlying infrastructure.
6. Offline Mode & Local Data
The Service includes an offline-first mode: to keep your store selling without an internet connection, copies of your menu, orders, settings, and pending transactions are stored locally on your device (e.g., in the browser's IndexedDB). These local copies sync with our servers when the connection is restored. You are responsible for signing out on shared devices so the next cashier cannot access your data, and for protecting devices used with the Service.
7. Your Data
You own the business data you enter into the Service (products, orders, inventory, and the like). You are responsible for collecting, using, and processing customer personal data — lawfully and with any consents required under the Data Privacy Act of 2012 (RA 10173) and other applicable laws. We will only use your data as described in our Privacy Policy.
8. Intellectual Property
The Service, including its software, design, branding, and documentation, is owned by Frogrest Co. and its licensors, and is licensed to you for your use during your subscription — not sold. We may use anonymized or aggregated data to improve the Service. You may not copy, modify, or create derivative works of the Service except as expressly permitted.
9. Privacy
Your privacy matters to us. How we collect, use, store, and protect personal data — including government ID verification details — is described in our Privacy Policy, which forms part of these Terms.
10. Disclaimers & Warranties
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that data will always be recoverable. To the extent permitted by law, you bear the sole risk of using the Service.
11. Limitation of Liability
To the maximum extent permitted by law, Frogrest Co. and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Service. Our total aggregate liability shall not exceed the amounts you paid for the Service in the three (3) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
12. Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, if your account is used in a fraudulent or abusive manner, or as required by law. Upon termination, your right to use the Service ends and your cloud data may be deleted; we encourage you to export your data before you cancel.
13. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email or within the Service, and the updated Terms will take effect on the date posted. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
14. Governing Law & Disputes
These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Philippines.
15. Contact
Questions about these Terms? Contact us at frogrest.pos@gmail.com.